Free UK delivery on orders over £20 — dispatched 7 days a week
HAYATIVAPES  UK
Account 0

Fast UK delivery

Royal Mail tracked, dispatched daily

Authentic Hayati

Genuine stock, TPD compliant

Age verified

Strictly 18+, checked at checkout

Secure checkout

Card and Google Pay, securely processed

HAYATIVAPES  UK

Contact Hayati Vapes

Questions about an order, a product or a return all go to the same small team in Preston. We aim to answer emails within one working day.

Get in touch

When we’re here

Customer service is staffed Monday to Friday, 10am – 5pm. We do not answer the phone at weekends, but orders are still picked and dispatched seven days a week, and email sent over a weekend is answered on Monday.

Before you contact us about delivery

If your order has been dispatched you will have had a tracking number by email. Royal Mail Tracked 48 is a 2 to 4 working day service and Tracked 24 is 1 to 2 working days, both counted from dispatch rather than from when you ordered. If tracking has not updated for three working days, get in touch and we will chase it with the courier.

Returns

Please contact us before sending anything back so we can tell you where to send it and log the return against your order. The full policy, including what can and cannot be returned for hygiene reasons, is on our returns page.

Press and supply

Trade, wholesale and press enquiries can go to the same address — mark the subject line accordingly and it will be routed.

Hayati Vapes is a trading name of Love Vaping Ltd, registered in England & Wales under company number 11308158. VAT registration GB295311204. Registered office and warehouse: Unit 11–15, Fylde Road Industrial Estate, Fylde Road, Preston, PR1 2TY.